Who is the best internet service provider in Sri Lanka?

Who is the fastest and Best internet provider in Sri Lanka? All companies claim they are the best network. But I think the reader can get an understanding of who is really good and what is the specialty of these companies. This report has been compiled independently and a fair reason has been presented here for each company.

Even now, there is fierce competition between companies and every company is trying to develop its customer network. All companies are maximizing their coverage and recently testing new technologies like 5G. Let’s see who is the best company.

1. Dialog – The most reliable network

Dialog is Sri Lanka’s largest service provider and the most trusted network. Indeed, Dialog is the most reliable and best network in Sri Lanka. They have won ISO 9001 as a company. They can be called the best network in terms of best coverage, island-wide customer service and customer focus. Also, from providing Home Broadband to complete Mobile Broadband, Fixed Telephone, Satalite TV, Enterprise Level Internet etc. services.

Why I call Dialog the most reliable network in Sri Lanka.

  • Their customer service is award winning.
  • An ISO 9001 certified company.
  • Lowest Ping because they have their own Marine Cable network.
  • Island wide network. They have covered the entire island.
  • Every city has a Dialog service center.
  • Minimal downtime and 99% Network Uptime
  • Best guarantee for your phone number.

Weaknesses that Dialog has.

  • The services and packages are very expensive compared to other networks
  • Only TDD based Home Broadband
  • Day and Night Data
Avg Speed 4G15 Mbps
Customer supportVery Good
Home BroadbandAvilabale
Mobile BroadbandAvilabale
Subscribers17 Milion 🔻
Price RangeHigh

If you want fast customer service and good quality service then Dialog is the best network for you but keep in mind that their services are expensive. Based on the issues, Dialog can be named as the number 1 network in Sri Lanka.

2. Hutch – Quality with reasonable prices

Hutch has achieved the fastest growth by the year 2023 and they have been rooted in Sri Lanka’s communication industry for 25 years. What I appreciate most about them is that they provide unlimited internet services at low prices.

They have optimized the network speed well and have very good build speed. Also, providing a wide range of packages and offers has led to the daily increase in their customers. By the end of 2023, they will introduce Home broadband services through O-RAN technology. 2023 Hutch has become the fastest growing network.

Why I recommend Hutch to you.

  • An ISO/IEC 27001:2013 certified company.
  • Offering a wide range of packages.
  • Lower tariff compared to other networks.
  • Island wide 4G coverage
  • Unlimited internet connections with Cliq.
  • Ability to safely order SIM online.
  • Quality self-care app
  • Lowest roaming charges

Weaknesses that Hutch has.

  • Slow customer service.
  • Not all cities have service center.
  • Unavilable Fixed Lines
  • Network Downtime is quite high.
Avg Speed 4G10 Mbps
Customer support Good
Home BroadbandTesting
Mobile BroadbandAvilabale
Subscribers5 Milion  🔺 
Price RangeAfrodable

If you are looking for a reliable service at an affordable price, I recommend you to buy a Hutch connection.

See More : Sri Lanka Fastest Internet Connection

3. Sltmobitel – Fastest internet provider

Slitmobitel is the national telephone company of Sri Lanka and because they have a good internet cable system, they are the company that provides the fastest and most stable service and Broadband services with Fiber, ADSL and all communication services.

They have the widest coverage and currently have the honor of providing the fastest internet connection.

Why I recommend sltmobitel to you.

  • Fixed connections are available with ADSL, Fibre, Home Broadband, Mobile Broadband.
  • It has a very good backbone.
  • Every city has a SLT service center.
  • Island wide 4G coverage
  • Home Broadband with TDD

Weaknesses that Mobitel has.

  • Slow customer service.
  • Service charges are expensive.
  • Day and Night Data
Avg Speed 4G10 Mbps
Customer supportgood
Home BroadbandAvilabale
Mobile BroadbandAvilabale
Subscribers7 Milion 🔻
Price RangeHigh

4. Airtel – Unlimited Voice For Cheap Price

Airtel is a company that has been operating in Sri Lanka since 2009 and they provide their customers with Mobile Broadband phone call services.

Airtel’s main problem is lack of coverage across the island.

Why I recommend Airtel to you.

  • Cheap Unlimited Call Packs
  • Fast Network Speed
  • Your unused data will roll over to the next month

Weaknesses that Airtel Have.

  • Low 4G Coverage
  • Fewer packages to choose from
  • Slow customer service.
  • Not all cities have service center.
  • Unavilable Fixed Lines
Avg Speed 4G7 Mbps
Customer support good
Home BroadbandUnavilable
Mobile BroadbandAvilabale
Subscribers3.7 Milion  🔺 
Price RangeAfrodable


In the year 2023, Dialog can be introduced as the fastest and best internet service provider in Sri Lanka and Hutch can be introduced as the cheapest internet service provider. The information for this article is taken from company websites and this data may change at any time. Comment your thoughts about your internet provider below.

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